On January 16, several Alipay users posted screenshots of order payment pages on social media, saying that when they used Alipay to make personal transfers, credit card payments, and bill payments between 14:40 and 14:45 in the afternoon, they were prompted with "government subsidies" and a 20% discount. Ant Group confirmed this fact. When asked about the exact time period when the "government subsidy bug" appeared in the Alipay platform system, the scope of the affected area, and the overall size of the order amount involved, the official did not respond.