On April 16, according to feedback from many users, the JD Takeaway page could not view product information, and the page displayed "network request failed". Subsequently, the topic of "JD Takeaway crashed" quickly became a hot search on Weibo, and many netizens posted screenshots of the abnormal page. On the same day, JD responded that at noon today, due to the popularity of the 10 billion subsidy activity, the traffic of JD Takeaway reached 4 times the usual level, and the system had a brief abnormality of less than 20 minutes, affecting everyone's ordering. The problem has been urgently repaired and the service has been fully restored. To express its apologies, JD said that it will issue an additional 100,000 "10 off for purchases over 15" 10 billion subsidy coupons today. Everyone can open the JD App and search for "takeaway extra meals" to receive them.